In the case of a severe accident or damage to your vehicle, arrange for medical attention to anyone injured at the spot. Take down details of other vehicles involved in the accident.
If it is not be possible for you to move your car, ensure your vehicle is protected from further damage at the spot. Don’t start the engine and avoid driving your vehicle if the vehicle is not in drivable condition.
In the case of death, injury, theft, burglary, third-party property damage, house break or damage due to malicious acts like strike, riot, and terrorist activity, inform the nearby police station immediately.
Call the insurance company as soon as possible to intimate a claim. We will guide you about the claims process and the requirements to process a claim.
Please do not dismantle or start repairs before the vehicle is inspected by RR Insurance.
For a theft claim, inform the insurance company immediately, even if the police have not been informed yet and we will explain the entire process to you. However, it is important to file a First Information Report with the police as soon as possible.
We require the following documents to process your accident claim
- Duly completed claim form signed by the insured
- Driving License of the driver at the time of accident – Photocopy along with original for verification and return. For some cases, self attested photocopy is also accepted.
- Registration Certificate of the vehicle – Photocopy along with original for verification and return. For some cases, self attested photocopy is also accepted.
- Other documents may be requested depending on the requirements of the claim.